Question 1

Are your eyewear brands authentic?

Accepted Answer

Yes. Eye Story Optical is an authorized retailer for every brand we carry. All frames are 100% authentic and sourced directly from licensed brand distributors. You can shop with full confidence in the authenticity and quality of every frame in our collection.

Question 2

Can I get prescription lenses in designer frames?

Accepted Answer

Yes. All frames in our collection are available with prescription lenses. Our licensed optician will help you select the right lens type, material, and coatings to complement your frame and suit your prescription and lifestyle needs.

Question 3

Do you offer sunglasses with prescription lenses?

Accepted Answer

Yes. Most sunglasses in our collection can be fitted with prescription lenses, including polarized, photochromic, and high-index options. Our optician will guide you through the best lens choice for your prescription and intended use.

Question 4

Can I use my insurance benefits toward designer frames?

Accepted Answer

Most extended health benefit plans include a frame and lens allowance that can be applied toward any prescription frame in our collection, including designer styles. We offer direct billing to most major Canadian insurers. Our team will confirm your coverage before your visit so you know exactly what your plan contributes.

Question 5

Do you offer frame fittings?

Accepted Answer

Yes. Every frame purchase at Eye Story Optical includes a professional fitting by our licensed optician. We adjust frames to your face for optimal comfort, fit, and optical alignment — and we are always happy to make adjustments at any future visit.

Question 6

How do I choose the right frame for my face shape?

Accepted Answer

Our licensed optician will guide you through the process in person. As a general starting point: oval faces suit most frame shapes; round faces benefit from angular or rectangular frames; square faces are complemented by rounded or oval styles; heart-shaped faces look great with wider bottoms and lighter tops. The best way to find your perfect frame is to try them — and we make that experience enjoyable.

Luxury Eyewear in North York, Toronto

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FAQ — Designer Eyewear in Toronto

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