Accessibility Statement

Our Commitment

We believe everyone deserves an equal, dignified experience — online and in person. We are committed to meeting the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and we use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our guiding standard for this website.

What We've Done

We have built this website with accessibility in mind, including:

• Semantic HTML structure with a clear heading hierarchy on every page.
• Descriptive text alternatives for meaningful images.
• Full keyboard navigation and visible focus styles for interactive elements.
• Colour contrast that aims to meet WCAG 2.1 AA for text and key UI.
• Responsive, mobile-friendly layouts that adapt to your screen and zoom level.
• Labelled, accessible forms with clear error messaging on our booking form.

Ongoing Effort

Accessibility is an ongoing commitment, not a one-time project. We regularly review our website and continue to improve it. Some third-party content, such as the embedded map, may not be fully under our control — if you encounter difficulty with any part of our site, please let us know and we will do our best to provide the information or service you need in another way.

Accessibility In Our Store

We want every visit to our North York location to be comfortable:

• Our team is happy to assist with reading materials, forms, and navigating the store.
• We can accommodate longer or quieter appointment times on request.
• Please let us know in advance about any accommodations that would make your visit more comfortable.